![]() ![]() I would be thankful if you gave some directions as to what contact information there is for Turkish customers who want to cancel an Adobe service they have purchased or stop a renewal. I am having to consider filing a fraud report with the authorities, as well as my bank here in Turkey & relaying them the post-purchase Adobe e-mail I received in Turkish & the steps and online information provided by Adobe to its Turkish clients (which do not lead to a functioning mode of contact for cancellation.) Refund aside, I am trying avoid having to pay the monthly fee going forward every month, unable to ever get in touch with Adobe to stop the renewal. I was able to get a phone number for Turkey yesterday on the web, but that number is not a functioning number. ![]() When I click on the relevant subtopics, the system sends me back to the original help/support page to start from the beginning. Learn more Ask the community Creative Cloud for enterprise community forum Check the Adobe System Status Creative Cloud System Status Choose a product View all products View all products Support delegates can contact Adobe Support to open cases. When I sign on to my Adobe account and want to cancel, I am referred to a contacts page which asks for more detailed information. After my purchase of Adobe Pro DC monthly yesterday, I received an e-mail in Turkish stating that I had two weeks to cancel my plan. Check the Creative Cloud desktop app to see if an update is available. Adobe Photoshop is now available on the web. If you are not able to activate your account/license or have questions about the program, please contact the IT Services Support Center via email at (310) 26 7-HELP (4357).I am having a similar problem in Turkey. Find tutorials, the user guide, answers to common questions, and help from the community forum. What products do we support For desktop apps, we support our current apps and the two previous major versions of each. See the list below to view your contact options. Adobe’s Creative Cloud tutorials can be found on the Adobe website. What are my contact options Last updated on We provide you various support options depending on the product and issue. You can check out our Adobe Creative Cloud FAQ in the ITS knowledge base. ![]() If you have Adobe Stock, you’ll need to keep your Adobe account, as that service is not included in the campus agreement. If you have a Creative Cloud account, you can also access your account via the Creative Cloud desktop app. If you already have an Adobe account that uses your you’ll be able to migrate your assets and then close that account. Access your Adobe ID account online, and sign in with your Adobe ID (your email address) and password. ![]() Instructions for accessing, downloading, and installing Adobe Creative Cloud applications can be found at the IT Services knowledge base. Some of the most popular apps include Photoshop, Illustrator, Acrobat, Lightroom and Premiere Pro. Creative Cloud is a collection of more than 20 desktop and mobile apps for photography, design, video, web and more. Creative Cloud is now available to full-time UCLA and concurrent UCLA Extension students as part of UCLA’s support for digital scholarship and creativity. Click on the app name to learn more: Photoshop, XD and Illustrator. We are excited to announce a campuswide license agreement for Adobe Creative Cloud software. Creative Cloud is now available to full-time UCLA and concurrent UCLA Extension students. ![]()
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